Privacy Policy


What you share with Love Through Design stays with Love Through Design. We hate spam just as much as you do. So we promise never to sell your information to any unconnected third parties.

On occasion, we do need to hire other companies to help us provide some services. In some of these cases we may need to share information that these companies need, in order to provide services to us and ultimately to you. For example, a delivery service will need to know your name and address in order to deliver your goods to you. Other services provided by different companies may include providing marketing assistance, processing credit/debit card payments and providing customer services. We will limit the information we give them, and they will only have access to your information for the purposes of performing such functions. They are strictly monitored by Love Through Design in order to make certain our customers' privacy is always protected.

In proceeding with your online order, you agree that both your details and those of the delivery name and address (if different) will be checked using third parties such as credit agencies.

It is your responsibility to obtain permission from the delivery person and inform them that such checks may be carried out in their name prior to placing your order.

At times, some information may be transferred to Love Through Design divisions in other countries but we always maintain administrative, technical and physical safeguards to protect against unauthorised disclosure, use, alteration and destruction of the information in our possession.

In assessing an application for credit, to prevent fraud, to check your identity and to prevent money laundering, Love Through Design may search the files of credit reference agencies who will record any credit searches under your name. We may also disclose details of how you conduct your account to such agencies. The information will be used by other credit grantors for making credit decisions about you and the people with whom you are financially associated, for fraud prevention, money laundering prevention and occasionally for tracing debtors. Information used for these purposes will include publicly available information such as electoral roll, county court judgments, bankruptcy orders or repossessions.
We may disclose your personal information in order to comply with a legal or regulatory obligation, such as a request by the police. We may also transfer your data in the event that our business (or part of it) is sold, and the purchaser needs the data to carry on providing services.

We may contact you for marketing purposes, which may include messages via email. We will only do so if you provide us with your email address and agree that we may communicate with you in this way.

We will make sure that we only send you messages that we think will be of interest to you - for instance the dates of our in-store and online sales, details of special offers or information about new products and services. You can decide to opt-out of these types of marketing messages at any time by changing the settings in your Profile, or by following the unsubscribe link at the bottom of an email.